Privacy policy

Effective date: 1 May 2026

This Privacy Policy explains how DNKMP ("DNKMP", "we", "us", or "our") collects, uses, and protects your personal information when you visit www.dnkmp.com or place an order with us. We are committed to handling your data responsibly and in line with applicable data protection laws, including the UAE Personal Data Protection Law and the EU GDPR for visitors based in Europe.

1. Who we are

DNKMP is a menswear brand based in Dubai, United Arab Emirates. For any questions about this policy or your personal data, write to us at hello@dnkmp.com. Legal entity: [Insert legal company name and trade licence number]. Registered address: [Insert business address].

2. Information we collect

We collect personal information in the following ways:

Information you give us when you place an order, create an account, contact us, or subscribe to our newsletter — including your name, email address, shipping and billing address, phone number, and order history.
Payment information processed by Shopify Payments and other payment providers. We do not see or store full card numbers ourselves.
Information collected automatically when you use the site — including IP address, device and browser type, pages viewed, and approximate location, collected through cookies and similar technologies.

3. How we use your information

We use your personal information to:

Process and ship your orders, and communicate with you about them.
Manage your account and respond to enquiries.
Send marketing emails when you have opted in. You can unsubscribe at any time.
Improve the website, our products, and the customer experience.
Prevent fraud and keep the website secure.
Comply with our legal and regulatory obligations.

4. Sharing your information

We share your information only with parties that help us run the business, including:

Shopify, our e-commerce platform, which hosts the store and processes orders.
Payment providers such as Shopify Payments, which process card payments securely.
Couriers and logistics partners, to deliver your order.
Analytics and marketing platforms we use to understand site traffic and (where you have opted in) send you marketing.
Authorities, where required by law or to protect our legal interests.

We do not sell your personal information.

5. Cookies and tracking

We use cookies and similar technologies to keep the cart working, measure how the site is used, and (with your consent) personalise content and ads. You can manage cookie preferences via the cookie banner or your browser settings. Disabling some cookies may affect how the site works.

6. International transfers

Your information may be transferred to and stored in countries outside your own, including the United States and the European Union, where our service providers operate. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your data.

7. How long we keep your data

We keep your personal information only for as long as needed for the purposes described above, or as required by law (for example, tax and accounting records are typically kept for at least 5 years). Marketing data is kept until you unsubscribe.

8. Your rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or outdated information.
Delete your information ("right to be forgotten").
Object to or restrict certain processing, including direct marketing.
Receive a copy of your information in a portable format.
Withdraw consent at any time, where consent is the basis of processing.

To exercise these rights, write to hello@dnkmp.com. We will respond within a reasonable timeframe.

9. Security

We use Shopify's PCI-compliant infrastructure and apply reasonable technical and organisational measures to protect your information. No system is perfectly secure, but we work to reduce risk and act quickly if an issue arises.

10. Children

The DNKMP store is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The most recent version is always available at this page, and the effective date at the top tells you when it last changed.